Privacy Policy

Last updated: November 2025

We collect information you provide directly to us, including your name and contact information, account credentials, video and audio content you upload, recipient information for scheduled deliveries, and payment information (processed securely through third-party providers).

We use your information to provide and maintain our services, process and deliver your scheduled messages, communicate with you about your account, improve our services, and comply with legal obligations.

We implement appropriate security measures to protect your personal information. Your content is stored securely and encrypted. We retain your data for as long as necessary to fulfill the purposes outlined in this policy. We do not sell your personal information. We may share information with service providers who assist in operating our platform, or when required by law.

Under Australian privacy law, you have the right to access your personal information, correct inaccurate information, request deletion of your information, object to processing of your information, and withdraw consent at any time.

We use cookies and similar technologies to improve your experience, analyze usage, and provide personalized content. You can control cookie preferences through your browser settings. Our services are not intended for children under 18. We do not knowingly collect information from children.

Your information may be transferred to and processed in countries outside Australia. We ensure appropriate safeguards are in place for such transfers. We may update this privacy policy from time to time. We will notify you of significant changes via email or through our website.

We are committed to complying with the Australian Privacy Principles under the Privacy Act 1988 (Cth). If you have questions about this privacy policy or wish to exercise your rights, please contact us at hello@frombeyond.co